Daktela
By Daktela
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At Daktela, we believe in helping our customers tackle the complexities of customer communication. Our all-in-one app simplifies and streamlines customer conversations, no matter the size of the team or the range of channels used. We provide cloud telephony and advanced omnichannel solutions that connect voice, email, chat, and social media, so the user never misses a beat. Our specialists work with the customer to design a tailor-made package that fits the unique requirements. Plus, our customer support doesn't stop there: we focus on long-term growth and are dedicated to helping the business succeed by providing reliable service, technical expertise, and top-quality tools for maximum efficiency – all at an affordable price. Giving our customers the best experience isn't just about convenience. That's why Daktela looks out for our users—so they can do what they do best: provide outstanding service to each customer every time! In just one easy app from Dak
Pricing of Daktela
- £7.50 per user per month
- Simple set-up
- Guaranteed voice quality
- 24/7 UK Support Team
- No maintenance fees
- Secure cloud infrastructure
- Affordable pay-as-you-go pricing
- Inclusive minutes package
- £7.50 per user per month
- Simple set-up
- Guaranteed voice quality
- 24/7 UK Support Team
- No maintenance fees
- Secure cloud infrastructure
- Affordable pay-as-you-go pricing
- Inclusive minutes package
- £12.50 per user per month
- Everything in Daktela Cloud Phone
- plus:
- Intelligent call routing
- IVR Call Menus
- Skill-Based Routing
- Real-Time Management Info
- Integrate with existing systems CRM etc
- Process Secure Card Payments
- £12.50 per user per month
- Everything in Daktela Cloud Phone
- plus:
- Intelligent call routing
- IVR Call Menus
- Skill-Based Routing
- Real-Time Management Info
- Integrate with existing systems CRM etc
- Process Secure Card Payments
- £25 per user per month
- All communications on one platform:
- Full Customer History
- Customised Reporting
- Bespoke Wallboards
- Web Chat
- SMS
- Social Media Messaging
- Chat Bots
- Co-Browsing and Video Chat
- £25 per user per month
- All communications on one platform:
- Full Customer History
- Customised Reporting
- Bespoke Wallboards
- Web Chat
- SMS
- Social Media Messaging
- Chat Bots
- Co-Browsing and Video Chat
- AI Chat Bots
- AI Voice Bots
- Automatic CSAT Surveys
- Custom Integrations e.g. Microsoft Teams
- Workforce Management
- AI Chat Bots
- AI Voice Bots
- Automatic CSAT Surveys
- Custom Integrations e.g. Microsoft Teams
- Workforce Management
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Key Features of Daktela
Key Features:
Key Specification
| Other Categories: | Call Center Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Daktela
SMEs
Enterprises
Company Details
| Company Name: | Daktela |
|---|---|
| Headquarter: | Chester, |
| Website: |
Visit Website 
|
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Daktela are as follows :
- Enterprises
- SMEs
- SMEs
Daktela has 4 plans,
- DAKTELA CLOUD PHONE USD 0
- DAKTELA LITE USD 0
- DAKTELA CONTACT CENTRE USD 0
- BESPOKE USD 0
The key featuers of Daktela are as follows :
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Daktela pricing model : Onetime(Perpetual License)
Daktela is Online Software.
No
Daktela offers Online (Ticket) support.
Daktela provides Help Guides,Blogs,Video Guides for the software training.
