Freshworks 360
By Freshworks 360
Freshworks 360 is a customer engagement software that offers integration between the marketing, sales and support team to provide a seamless experience to the customers. It provides a 360-degree view of the targeted customers and centralizes all customer conversation from multiple media, marketing, and sales channels at single place. Freshworks 360 ensures full collaboration among teams to help them give quality customer services and support timely. Customer data and interaction history are easily accessible, and brands can track social media mentions as well. Freshworks 360 is customizable and is flexible enough for any team size. This omnichannel CRM tool can also serve as a helpdesk tool.
Pricing of Freshworks 360
- Analytics
- Neo Admin Center
- Collaboration
- Events and notifications
- Unified Customer Record
- Analytics
- Neo Admin Center
- Collaboration
- Events and notifications
- Unified Customer Record
Awards & Badges Received
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Key Features of Freshworks 360
Key Features:
Key Specification
Other Categories: | CRM Software CRM Software For Small Business |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Business Hours,Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses Freshworks 360
SMEs
Enterprises
Company Details
Company Name: | Freshworks 360 |
---|---|
Headquarter: | San Mateo, California United States |
Website: | Visit Website |
Social Media: |
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Frequently Asked Questions (FAQs)
The user group of Freshworks 360 are as follows :
- Enterprises
- SMEs
- SMEs
Freshworks 360 has 1 plans,
- Freshworks 360 USD 0
The key featuers of Freshworks 360 are as follows :
- Marketing Automation
- Project Management
- Lead Scoring
- Customer Support
- List Management
- Product Catalog
- Call Logging
- Contact Management
- Quotes (Proposals)
- Referral Tracking
Freshworks 360 pricing model : Onetime(Perpetual License)
Freshworks 360 is Online Software.
No
Freshworks 360 offers Business Hours,Online (Ticket) support.
Freshworks 360 provides Help Guides,Blogs,Video Guides for the software training.