Tikit
By Tikit
Reduce ticket capacity by increasing employee experiences with seamless support at the speed of conversation. Key features include ticket creation from Teams chat and email, AI-powered ticket deflection, automated workflows, reporting, and Power BI integration.
Pricing of Tikit
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based Chat & Email Support
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Coming Soon!)
- Dedicated Customer Success Manager
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Com
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Key Features of Tikit
Key Features:
Key Specification
Other Categories: | Service Desk Software |
---|---|
Deployment: | Cloud Hosted |
Customer Support: | Online (Ticket) |
Customization: | No |
Languages Support: | English |
Who uses Tikit
SMEs
Enterprises
Company Details
Company Name: | Tikit |
---|---|
Headquarter: | San Diego, California United States |
Website: | Visit Website |
Social Media: |
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Frequently Asked Questions (FAQs)
Q. Who are the main user group of Tikit?
The user group of Tikit are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Tikit cost?
Tikit has 2 plans,
- Microsoft Teams Ticketing USD 100 /Month
- Microsoft 365 Service Desk USD 500 /Month
Q. What are the main features of Tikit?
The key featuers of Tikit are as follows :
Q. What pricing model does Tikit support?
Tikit pricing model : Monthly,Yearly
Q. Is Tikit is online or offline?
Tikit is Online Software.
Q. Is customization possible in Tikit?
No
Q. What type of support does Tikit provide?
Tikit offers Online (Ticket) support.
Q. What type of guides provided by Tikit for training?
Tikit provides Help Guides,Blogs,Video Guides for the software training.